Privacy policy

1. PRIVACY POLICY

Last updated: 22 March 2026

Clarity Detailing (“we”, “us”, “our”) operates this website and provides automotive, marine and coating services across New South Wales, Australia. This Privacy Policy outlines how we collect, use and disclose your personal information in accordance with applicable Australian privacy principles.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We collect personal information that is reasonably necessary to provide our services, including:

  • Name
  • Email address
  • Phone number
  • Enquiry and quote form responses
  • Customer-submitted vehicle or service details

We may also collect limited technical data such as device or browsing information through cookies and analytics tools.

How We Collect Your Information

We collect your personal information when you:

  • Submit an enquiry or quote form
  • Sign up to our newsletter or marketing communications
  • Communicate with us directly
  • Interact with our website (including through cookies and tracking technologies)

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes
  • Communicate regarding bookings and services
  • Deliver and manage our services
  • Improve our website and customer experience
  • Send marketing communications where you have expressly opted in

We will only send marketing emails where you have provided clear consent.

Marketing Communications

Where you opt in, we may send you promotional emails, offers or updates.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any email
  • Contacting us directly using the details below

We comply with Australian spam laws and will not send marketing communications without your consent.

Disclosure of Personal Information

We may disclose your information to trusted third parties where reasonably necessary, including:

  • Shopify (our website platform)
  • Email marketing providers
  • CRM systems
  • Analytics and performance tools
  • Spam protection and security services

These providers assist us in operating our business and delivering services.

Overseas Disclosure

Some of our service providers, including Shopify and associated tools, may store or process personal information outside Australia.

By using our services, you acknowledge that your personal information may be disclosed to overseas recipients. We take reasonable steps to ensure these providers handle your information appropriately.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure.

Access and Correction

You may request access to or correction of your personal information at any time by contacting us.

We will respond within a reasonable timeframe.

Complaints

If you believe your privacy has been breached, please contact us using the details below. We will investigate and respond promptly.

Contact Us

Clarity Detailing
ABN: 
Email: 
Phone: